Overview

This Privacy Policy explains how Tavo Labs LLC (“TavoPay,” “we,” “us,” or “our”) collects, uses, and protects information when you access our website, join the waitlist, or use any current or future checkout or merchant services (collectively, the “Services”). By using the Services, you agree to the practices described in this Policy.

Information We Collect

We collect information in the following ways:

• Information you provide directly, such as your name, email address, business details, or waitlist submission.

• Information collected automatically, including device data, browser type, IP address, and usage analytics.

• Information provided during merchant onboarding, such as business verification details.

• Information related to payments, which is processed by third‑party payment processors.

We do not store full credit card numbers or other sensitive payment data.

How We Use Information

We use the information we collect to:

• Operate, maintain, and improve the Services

• Provide support and respond to inquiries

• Send product updates, early access invitations, and service‑related communications

• Analyze usage to improve performance and reliability

• Verify merchant information and support compliance requirements

• Prevent fraud, abuse, or unauthorized activity

We do not sell your personal information.

Payment Information

All payment data is handled by PCI‑compliant third‑party processors. These processors may collect and store payment information according to their own policies. By using TavoPay checkout, you also agree to their terms and privacy practices.

Cookies and Tracking

We may use cookies, analytics tools, and similar technologies to understand how users interact with the Services and to improve performance. You can adjust your browser settings to limit or block cookies, but some features may not function properly.

Sharing of Information

We may share information with:

• Trusted service providers who help us operate the Services

• Payment processors for transaction handling

• Analytics and infrastructure partners

• Legal authorities when required to comply with applicable laws

We do not share personal information with advertisers or data brokers.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Communications

By joining the waitlist or contacting us, you may receive emails related to product updates, early access, or support. You may opt out of non‑essential communications at any time by using the unsubscribe link or contacting us directly.

Data Retention

We retain information for as long as necessary to operate the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

The Services are not intended for individuals under 18. We do not knowingly collect information from children. If we learn that information has been collected from a minor, we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date reflects the most recent version. Continued use of the Services after changes means you accept the updated Policy.

Contact

If you have questions about this Privacy Policy or how your information is handled, you can contact us at: Tavo Labs LLC support@tavopay.com